FreshSites Limited

About FreshSites Limited

How we became one of the fastest, most supported hosts in the UK.

freshsites logo about-us page

The Freshsites Ethos

FreshSites are a forward thinking company who focus on Customer Support. We want to create a strong, genuine connection with our customers to make sure they feel supported and comfortable with us.

Initially founded in 2011, FreshSites have gone from strength to strength becoming one of the fastest, most supported host in the UK. FreshSites now hosts over 7,000+ websites.

Our Clients Have a Voice

Take a look at what our clients say about us, a true insight into our company.

“Wish I’d found FreshSites a few years ago!”

Having a small web design company as a side-line to my main job, I am ( ashamedly ) clueless when it comes to the hosting side of things. I’ve only ever been with one hosting company previously, and after putting up with the service going down a number of times, and taking some time to get a response I searched around and thought I’d give FreshSites a go. What a difference! My queries are answered promptly and non-patronisingly in plain English – nothing seems too much trouble. Couldn’t recommend FreshSites enough – just wish I’d found them a few years ago!

Rik Weightman – ArachnophobiaDesign.com
Paul Mathieson
“It was a concern moving, but FreshSites allayed all those fears.”

Many thanks for your efforts yesterday, I really appreciate that. The difference it has made to accessing the website is stunning. It was a concern to change web hosts as we couldn’t have the website down for any length of time, but the professional service Fresh Sites offered has allayed all of those fears we had. Thank you very much, we look forward to being a Fresh Sites customer for some time, I will not hesitate in recommending you to others I know.

Paul Mathieson – FreebirdEvents.co.uk
“Rare to give an unqualified, positive review, but this is one of those occasions.”

After troubled hosting experiences elsewhere, the last 6 months with Fresh Sites have been great. My site has never run faster, and their customer service – the willingness to help quickly with any request related to the site – is fantastic. Rare to be able to give an unqualified, positive review, but this is one of those occasions.

David Campbell – David-Campbell.org
“Excellent value for money and superb customer support.”

I was recommended to use FreshSites when looking for somewhere to host a WordPress based blog. More than happy to recommend them. Excellent value for money and superb customer support. Whenever I’ve needed help with anything, they’ve dealt with any questions quickly and efficiently. As a result, I subsequently moved another of my sites across to FreshSites precisely for that very reason. I’m now paying less than before and getting more for my money. Result!

John Maher – JohnMaher.co.uk
joy.foster.test
“The hosting is reliable and super fast.”

When our website needed to move quickly to a new hosting company, there was only one company to call – FreshSites. On a Saturday morning, when we needed immediate help, they were there for us and have been ever since. The hosting is reliable and super fast. We’d recommend them to anyone who cares about the company behind the hosting.

Joy Forster – TechPixies.com
made.with.Joy.test
“FreshSites tick all the boxes and continue to amaze us everyday.”

Finding FreshSites was the best thing that happened to us. We did a lot of research before choosing FreshSites. We wanted a hosting company built by developers who understood the pain points of hosting. It was also really important to us that our hosting company was located in the UK. FreshSites ticked all the boxes an continue to amaze us everyday.

Ben Newton, CTO – MadeWithJoy.org
“I signed up and haven’t regretted it. Definitely recommend.”

I found FreshSites when looking for a new host for my website. Originally I was with GoDaddy, who had great customer service but their managed WP hosting was too slow. Neil at FreshSites very ably talked me through the options and I could immediately tell he knew what he was talking about. I went ahead and signed up and haven’t regretted it. Definitely recommend.

Pawan Sharma – GrapeLondon.com
“They are always available. Just excellent.”

I cannot recommend Fresh Sites highly enough. There were many aspects of moving hosts that I was unfamiliar with and Neil and his team were super attentive and made the whole process as painless as can be. Whenever I need to speak to somebody they are always available. Just excellent. Thankyou so much.

Ross Evans – ProjectTrust.org.uk
“Really knowledgeable, easy to talk to, quick to respond to everything.”

Hi i’m new to freshites this week but cant recommend highly enough. Really knowledgeable, easy to talk to, quick to respond to everything. So personable and they have helped me in difficult circumstances with work on my present site that they will now be hosting and setting up a new one. Great support service. thanks guys.

Nicola Rodgers – LittleTrollWear.co.uk
“Couldn’t wish for better service.!”

I wanted a UK based WordPress host for my sculpture site and FreshSites came highly recommended both for quality of customer service and value for money. I can honestly say I haven’t had a single regret, they made the initial set up of the site incredibly easy and when my site was hacked recently they responded to my support ticket in ten minutes and my site was restored with half an hour. Couldn’t wish for better service. Thank you FreshSites

Ben Southwell – SouthwellSculpture.uk
” A very smooth experience and the site is a lot faster now, very happy customers.”

We were having difficulties with our old hosting provider in the US, with increasing amounts of down time. I Googled around to try and find the best WordPress hosting company in the UK, and came up with Freshsites. They literally had us completely moved over to their infrastructure in under 24 hours, with only one small issue that needed to be solved. Overall, a very smooth experience and the site is a lot faster now and we are very happy customers.

Andrew Bliesner – PhotoBooth.co
“Customer service usually isn’t a big issue, but my, these guys are phenomenal.”

I’ve been hosting my site with FreshSites for 2 and a half years, and have had a great experience with them. Customer service usually isn’t a big issue with me, but my, these guys are phenomenal. I had my site hacked last year (it was a WordPress vulnerability) and the guys at FreshSites quickly responded to my query and managed to bring it back to me in no time. Already recommended to friends and colleagues!

David Anderson – BigTunesPodcast.com
“When we’ve had questions they’ve resolved them quickly.”

Love FreshSites. We choose them for their knowledge of WordPress and have found them to be very helpful. When we have had questions they have resolved them quickly. Or as in the case today, Neil in Support took over our computer remotely and guided us though a resolution. Very pleased. Thanks FreshSites.

Kerry Weaver – Vanity-Room.co.uk
“I have always received excellent technical support.”

I moved our band’s website to Freshsites earlier in the year as I wanted a good wordpress host. I have always received excellent technical support through the move, and subsequently. I’ve had very few difficulties and Neil and the crew always reply almost instantly when I have a query. Highly recommended.

Andrew Robinson – PaddysWhiskers.co.uk
freshsites about-us review section

Our Clients Have a Voice

Take a look at what our clients say about us, a true insight into our company.

“Wish I’d found FreshSites a few years ago!”

Having a small web design company as a side-line to my main job, I am ( ashamedly ) clueless when it comes to the hosting side of things. I’ve only ever been with one hosting company previously, and after putting up with the service going down a number of times, and taking some time to get a response I searched around and thought I’d give FreshSites a go. What a difference! My queries are answered promptly and non-patronisingly in plain English – nothing seems too much trouble. Couldn’t recommend FreshSites enough – just wish I’d found them a few years ago!

Rik Weightman – ArachnophobiaDesign.com
Paul Mathieson
“It was a concern moving, but FreshSites allayed all those fears.”

Many thanks for your efforts yesterday, I really appreciate that. The difference it has made to accessing the website is stunning. It was a concern to change web hosts as we couldn’t have the website down for any length of time, but the professional service Fresh Sites offered has allayed all of those fears we had. Thank you very much, we look forward to being a Fresh Sites customer for some time, I will not hesitate in recommending you to others I know.

Paul Mathieson – FreebirdEvents.co.uk
“Rare to give an unqualified, positive review, but this is one of those occasions.”

After troubled hosting experiences elsewhere, the last 6 months with Fresh Sites have been great. My site has never run faster, and their customer service – the willingness to help quickly with any request related to the site – is fantastic. Rare to be able to give an unqualified, positive review, but this is one of those occasions.

David Campbell – David-Campbell.org
“Excellent value for money and superb customer support.”

I was recommended to use FreshSites when looking for somewhere to host a WordPress based blog. More than happy to recommend them. Excellent value for money and superb customer support. Whenever I’ve needed help with anything, they’ve dealt with any questions quickly and efficiently. As a result, I subsequently moved another of my sites across to FreshSites precisely for that very reason. I’m now paying less than before and getting more for my money. Result!

John Maher – JohnMaher.co.uk
joy.foster.test
“The hosting is reliable and super fast.”

When our website needed to move quickly to a new hosting company, there was only one company to call – FreshSites. On a Saturday morning, when we needed immediate help, they were there for us and have been ever since. The hosting is reliable and super fast. We’d recommend them to anyone who cares about the company behind the hosting.

Joy Forster – TechPixies.com
made.with.Joy.test
“FreshSites tick all the boxes and continue to amaze us everyday.”

Finding FreshSites was the best thing that happened to us. We did a lot of research before choosing FreshSites. We wanted a hosting company built by developers who understood the pain points of hosting. It was also really important to us that our hosting company was located in the UK. FreshSites ticked all the boxes an continue to amaze us everyday.

Ben Newton, CTO – MadeWithJoy.org
“I signed up and haven’t regretted it. Definitely recommend.”

I found FreshSites when looking for a new host for my website. Originally I was with GoDaddy, who had great customer service but their managed WP hosting was too slow. Neil at FreshSites very ably talked me through the options and I could immediately tell he knew what he was talking about. I went ahead and signed up and haven’t regretted it. Definitely recommend.

Pawan Sharma – GrapeLondon.com
“They are always available. Just excellent.”

I cannot recommend Fresh Sites highly enough. There were many aspects of moving hosts that I was unfamiliar with and Neil and his team were super attentive and made the whole process as painless as can be. Whenever I need to speak to somebody they are always available. Just excellent. Thankyou so much.

Ross Evans – ProjectTrust.org.uk
“Really knowledgeable, easy to talk to, quick to respond to everything.”

Hi i’m new to freshites this week but cant recommend highly enough. Really knowledgeable, easy to talk to, quick to respond to everything. So personable and they have helped me in difficult circumstances with work on my present site that they will now be hosting and setting up a new one. Great support service. thanks guys.

Nicola Rodgers – LittleTrollWear.co.uk
“Couldn’t wish for better service.!”

I wanted a UK based WordPress host for my sculpture site and FreshSites came highly recommended both for quality of customer service and value for money. I can honestly say I haven’t had a single regret, they made the initial set up of the site incredibly easy and when my site was hacked recently they responded to my support ticket in ten minutes and my site was restored with half an hour. Couldn’t wish for better service. Thank you FreshSites

Ben Southwell – SouthwellSculpture.uk
” A very smooth experience and the site is a lot faster now, very happy customers.”

We were having difficulties with our old hosting provider in the US, with increasing amounts of down time. I Googled around to try and find the best WordPress hosting company in the UK, and came up with Freshsites. They literally had us completely moved over to their infrastructure in under 24 hours, with only one small issue that needed to be solved. Overall, a very smooth experience and the site is a lot faster now and we are very happy customers.

Andrew Bliesner – PhotoBooth.co
“Customer service usually isn’t a big issue, but my, these guys are phenomenal.”

I’ve been hosting my site with FreshSites for 2 and a half years, and have had a great experience with them. Customer service usually isn’t a big issue with me, but my, these guys are phenomenal. I had my site hacked last year (it was a WordPress vulnerability) and the guys at FreshSites quickly responded to my query and managed to bring it back to me in no time. Already recommended to friends and colleagues!

David Anderson – BigTunesPodcast.com
“When we’ve had questions they’ve resolved them quickly.”

Love FreshSites. We choose them for their knowledge of WordPress and have found them to be very helpful. When we have had questions they have resolved them quickly. Or as in the case today, Neil in Support took over our computer remotely and guided us though a resolution. Very pleased. Thanks FreshSites.

Kerry Weaver – Vanity-Room.co.uk
“I have always received excellent technical support.”

I moved our band’s website to Freshsites earlier in the year as I wanted a good wordpress host. I have always received excellent technical support through the move, and subsequently. I’ve had very few difficulties and Neil and the crew always reply almost instantly when I have a query. Highly recommended.

Andrew Robinson – PaddysWhiskers.co.uk

A Proud, Employee Owned Company.

FreshSites is an employee owned host; all shares are owned by current staff whom customers will deal with whenever contacting us.

All staff are UK based and are not call centre “robots”. Highly trained and well paid our staff will answer all support and sales queries in a fast, resourceful manner that is focused on providing the best level of service they can.

Teamwork

The team behind FreshSites were originally developers, providing low-cost and outstanding web design for customers ranging from UK
household names right through to small businesses. One issue they kept cropping up was lack of a quality platform to run their work from, with
most UK hosting being either slow, unreliable or just not fit for purpose. We decided to change that and back in 2011 we moved focus onto fast
hosting solutions backed by a great support team.

Meet The Team!

The people behind the scenes.

Neil Skoglund FreshSites Team

Neil Skoglund

Director/Founder

Michael Errington FreshSites Team

Michael Errington

System Administrator

Jamie Martin FreshSites Team

Jamie Martin

System Administrator

James Warner FreshSites Team

James warner

Brand Manager/Designer